Privacy Policy

MONAD BANK may process information clients provide directly, including name, email address, phone number, address, date of birth, support messages, account profile details, transaction instructions, invoice activity, crypto deposit proofs, and security preferences.

Authenticated services may also generate operational records such as login activity, notification preferences, transaction references, admin decisions, support history, audit events, and device or browser information needed for security and service reliability.

Information may be used to provide account access, support, security alerts, operational review, payment records, transfer workflows, notification delivery, compliance controls, service improvement, fraud prevention, and legally required recordkeeping.

MONAD BANK uses public website analytics and technical data cautiously. Sensitive account actions are designed to remain inside authenticated workflows rather than public forms.

MONAD BANK uses technical and organizational controls intended to protect client information, including authenticated sessions, HTTP-only cookies, password hashing, transaction PIN controls, role-based admin access, audit records, and protected support workflows.

No online service can guarantee absolute security. MONAD BANK may retain records as needed for service delivery, dispute review, risk management, compliance, security, backups, and lawful business purposes.

MONAD BANK may use trusted providers for hosting, database operations, email delivery, SMS delivery, market data, support workflows, identity or security review, and other infrastructure required to operate the service.

Information may also be disclosed when required by law, regulation, court order, law-enforcement request, regulatory request, fraud investigation, security response, or to protect MONAD BANK, clients, and service providers.

Clients may update certain profile, notification, and security preferences inside the authenticated dashboard where those tools are available. Some changes may require support or operations review.

Requests relating to access, correction, deletion, export, or restriction of personal information may be limited by identity verification, security needs, legal obligations, account agreements, operational records, and fraud-prevention requirements.